Shipping policy

Shipping Policy – Charra Luna

📦 Shipping Information
• Orders are processed within 1–2 business days after payment.
• Standard delivery usually takes 5–10 business days within the US.
• You will receive a tracking number once your order has been shipped.

🌍 Shipping Areas
Charra Luna currently ships within the United States only.
If your area is not listed at checkout, feel free to contact us.

🚚 Delays
Shipping times may be affected by high order volume, holidays, or carrier delays. We appreciate your patience!

❌ Incorrect Address
Please make sure your shipping address is correct. Charra Luna is not responsible for orders delivered to an incorrect address provided by the customer.

📬 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours with photos or proof, and we will assist you.

If you have any questions, feel free to contact us. Thank you for shopping with Charra Luna! 💖